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Welcome to for City Services Benefit Cardholders.

To use to access online services you will need to create a username and password.

Use to check your City Services Benefit Card:

  • balance
  • transaction history
  • and more

If you are already a City Services Benefit Cardholder and have already set up your username and password, please login on the right side of this page. If not, please create username and password.



March 27, 2017

Toronto Employment & Social Services is replacing the City Services Benefit Card (CSBC) with a different payment card.

Any funds that are remaining on the CSBC card cannot be transferred to another card and will no longer be available as of July 1, 2017.

Here are some ways to access your remaining funds on the CSBC card – you will need to know your card balance:
  • withdraw cash from an automated teller machine (ATM)
  • use your CSBC card when you are making a purchase at a retail store (where payment cards are accepted)
  • apply the remaining funds toward an online bill such as a utility bill
Please call your Ontario Works caseworker if you have any questions or concerns.

If you do not currently have an Ontario Works caseworker you can call Toronto Employment & Social Services Client Services Unit 416-392-2956.




To create a username and password
or activate your card:

Cardholder Login


Forgot Your Password?

The "VALID THRU" date printed on the front of your card is an expiry date. If this expiry date falls within the next 3 months, please contact your caseworker to arrange for a replacement card.

Please be advised that for security purposes, we have placed a temporary block on transactions originating in specific countries. Currently your card will accept transactions originating in Canada, USA, Netherlands and Sweden. Transactions outside these designated countries will be rejected. This message will be updated as additional countries become available. Thank you for your patience and cooperation in this matter.